Privacy policy

Effective date: October 15, 2026.

Who we are

Shenzhen Yunzimai E-commerce Co., Ltd. operates AVERNISA. Our contact details and business address appear below.

Information we process

We process details you provide when creating an account, contacting us or placing an available order: name, email, telephone, billing and delivery addresses, order records and support messages. The website may also record IP address, browser and device details, session identifiers and activity needed to operate and secure the store.

Why we use it

We use information to answer enquiries, operate accounts and carts, fulfill and support orders, communicate about deliveries and refunds, prevent misuse, and meet recordkeeping obligations. We do not sell personal information. We do not claim to use your details for marketing unless the relevant choice has been provided.

Service providers and international processing

Necessary data may be processed by hosting, payment, delivery and customer-support providers. Payment credentials are handled through the selected payment provider; do not email us a card number, password or security code. Our business operates in China, and information may be processed there or where the relevant providers operate. We apply safeguards required for the processing we undertake.

Cookies and similar storage

The store uses cookies or similar storage for session continuity, account access, cart operation and security. Browser controls can restrict storage, although essential features may stop working. Non-essential tracking or advertising tools must not be activated without any choice or consent required for the visitor. We do not treat viewing this policy as consent to optional tracking.

Retention and your choices

We retain information for the purposes described and for applicable tax, accounting, dispute and legal requirements, then delete or de-identify it when no longer needed. Contact us to request access, correction, deletion, objection or other applicable privacy rights. We may verify identity and retain records we must keep. You may also contact the competent privacy authority where applicable.

Children and updates

The store is intended for adults making retail purchases. We do not knowingly seek personal information from children. We update this policy when our processing changes and identify the current effective date.